Search our frequently asked questions

Can I add users to my account?

Deadlines.com's account structure allows you to add any number of users to your account free of charge. Adding users will allow you to assign them to the cases, enabling them to sync case deadlines to their Outlook Calendar and receive email reminde…   More

What does it mean to be assigned to a case?

Users will see the deadlines for the cases they are assigned on their dashboard page and view deadlines page. They will also have the option of syncing their case deadlines and receiving email reminders, accessible via the case detail page. *Admins…   More

What are the Outlook sync system requirements?

To use the Outlook Sync product, your Outlook must be locally installed on a PC. You must be running Windows 7 or higher and have a Microsoft .NET Framework version 4.6 or higher installed. Your workstation must be running Microsoft Outlook 2010, 201…   More

How can deadlines be synced into my Outlook calendar?

You will need to first set up your Outlook Sync Options. Navigate to My Account: Outlook Sync Options. Once you have saved your preferences, you can download the automatic sync application, listed under My Calendars: Sync with Outlook. Click on the D…   More

Are there limits to how many calculations a user can run per month or per case?

No, there are no limitations on calculations for any cases added to Deadlines.com. A case is allowed unlimited calculations as long as it’s still active in the system.…   More

When will I be billed for open cases in Deadlines.com?

You will be billed at the end of each month for any cases that were open during the month.…   More

Do you provide monthly statements of my Deadlines.com charges?

Yes, Deadlines.com emails a monthly billing statement that includes a list of your billable cases. To view past statements, go to My Account > Billing Information and select the Monthly Statements tab to view, download or email previous statement…   More

Are there any additional fees other than the per case/per month charge?

Our per case/per month charge includes all our features, access to our rules, the ability to add unlimited users to the account and the freedom to submit Site Support and Rules Support questions at no additional charge.…   More

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