Search our frequently asked questions

Do I need to depend on the automatic scheduler for deadlines to be synced into my calendar?

No, you may sync your deadlines into your calendar at any time without having to wait on the AutoSync scheduler to run on the next scheduled frequency. AutoSync must be installed on your computer to sync deadlines into your calendar. AutoSync can be…   More

Are there limits to how many calculations a user can run per month or per case?

No, there are no limitations on calculations for any cases added to Deadlines.com. A case is allowed unlimited calculations as long as it’s still active in the system.…   More

When will I be billed for open cases in Deadlines.com?

You will be billed at the end of each month for any cases that were open during the month.…   More

Do you provide monthly statements of my Deadlines.com charges?

Yes, Deadlines.com emails a monthly billing statement that includes a list of your billable cases. To view past statements, go to My Account > Billing Information and select the Monthly Statements tab to view, download or email previous statement…   More

Are there any additional fees other than the per case/per month charge?

Our per case/per month charge includes all our features, access to our rules, the ability to add unlimited users to the account and the freedom to submit Site Support and Rules Support questions at no additional charge.…   More

Does Deadlines.com prorate charges to a case opened mid/end of the month?

Due to our simplified pricing structure, we do not prorate charges for a case.…   More

Can I close a case at any time?

Yes, you can close or open a case at any time by going to My Deadlines: Case List and clicking on the "Closed" check box.

If all deadlines on a case have been completed and they no longer need to appear on the calendar, the case should be closed by…   More

Can I cancel my account at any time?

Yes, you can cancel your account at any time by closing out of any opened cases on your account. You can close a case by going to My Deadlines: Case List and clicking on the “Closed” check box.

If there were any cases opened in that month, you will…   More

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